Privacy Policy
At CALLING GOODS LTD, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
• Personal information: Name, email address, phone number, billing and shipping addresses.
• Payment information: Credit/debit card details, PayPal information (processed securely via our payment providers).
• Account information: If you create an account, username and password.
• Website usage information: IP address, browser type, pages visited, and other technical data collected via cookies.
2. How We Use Your Information
We use your personal data for the following purposes:
• To process orders and deliver products.
• To communicate with you about your order or account.
• To improve our website, products, and services.
• To send marketing communications (with your consent).
• To comply with legal obligations.
3. Legal Basis for Processing
Under UK GDPR, our legal bases for processing your personal data include:
• Contractual necessity: to fulfil your orders.
• Consent: for marketing communications.
• Legitimate interests: to improve our services and website functionality.
• Legal obligation: to comply with UK laws and tax regulations.
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
• Delivery and payment providers: to fulfil your orders.
• Service providers: for website hosting, analytics, and marketing.
• Legal authorities: when required by law.
5. Cookies and Tracking
Our website uses cookies to improve user experience, analyse traffic, and personalise content. You can manage or disable cookies via your browser settings.
6. Data Retention
We retain your personal data only as long as necessary to:
• Complete your orders and maintain your account.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.
7. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to processing or request restriction.
• Withdraw consent for marketing communications.
• Request data portability.
To exercise these rights, contact us at:
callumtaylor@callinggoodsltd.com8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. International Transfers
If your data is transferred outside the UK, we ensure it is protected in accordance with UK GDPR requirements.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be published on our website with the effective date.
11. Contact Us
For questions or concerns about your privacy, please contact:
CALLING GOODS LTD
Email:
callumtaylor@callinggoodsltd.comAddress: Office 16677 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA